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Frequently Asked Questions
How do I get started with the API?
Getting started is easy! Simply create a free account, and you will receive your personal API key (mvn_xxxx format) automatically. Then check out our documentation for endpoint details and examples.
What is the rate limit for free users?
Free users have a limit of 1,000 requests per day. The counter resets at midnight UTC. If you need more, consider upgrading to Premium for unlimited requests.
How do I upgrade to Premium?
Contact us via WhatsApp to upgrade your account. We accept M-Pesa, PayPal, and cryptocurrency payments. Premium gives you unlimited daily requests and priority support.
Can I regenerate my API key?
Yes! You can regenerate your API key from your dashboard at any time. Note that regenerating will invalidate your old key immediately, so update your applications accordingly.
Is there a refund policy?
We offer a 7-day money-back guarantee for Premium subscriptions. If you are not satisfied, contact us within 7 days of purchase for a full refund.
Do you offer custom enterprise plans?
Yes! We offer custom enterprise solutions with dedicated support, higher rate limits, and custom endpoints. Contact us via WhatsApp to discuss your requirements.